Shipping Policy
FREE Shipping on all U.S. domestic orders of $69 or more!*
Flat-rate shipping of $12.99 on all other orders!*
All products from Valley Green Naturals ship by USPS Priority Mail.
PLEASE NOTE: Due to current supply chain shortages and demand, it is sometimes difficult for us to obtain our raw materials, bottles, jars and packaging in a reasonable amount of time. Please bear with us as sometimes these delays are passed on to our customers who are awaiting their orders. We apologize for this issue, and we truly appreciate your patience and understanding.
Please remember that our products are hand-blended in small batches. We do not keep vast amounts of inventory on our shelves, waiting to ship. Rather, our products are freshly blended weekly and based on order volume.
Orders are usually produced and processed within 5 to 14 business days or sooner. Priority Mail delivery to U.S. destinations is usually within 2 to 3 business days after shipment.
If you have a delivery deadline for a gift or special occasion, please send us a message to let us know. We’ll even enclose a card with your personal greeting if you just ask!
We offer a 100% satisfaction guarantee on all of our products. If you are not happy with a product, please contact us within 7 days of your order receipt so that we may work to rectify the problem to your satisfaction.
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*Free and flat-rate shipping is available on U.S. orders only. International orders will be billed a separate shipping fee at a discounted rate based on international shipping costs. This offer excludes wholesale orders.